McDonald's Netherlands Pulls AI-Generated Festive Advertisement After Public Outcry.
McDonald's has pulled a holiday commercial produced using Artificial Intelligence following receiving significant criticism on social media.
The 45-second ad was developed with the help of AI video tools and was originally uploaded online for McDonald's Netherlands back on 6 December.
Social Media Response and Removal
Following its publication, viewers on social media criticized the employment of AI in the film. Several called it "creepy" and "awkwardly stitched together".
"This experience serves as an valuable lesson as we explore the appropriate use of Artificial Intelligence," commented a statement from the company.
The commercial was produced for McDonald's by Netherlands-based company TBWA\Neboko and US production company The Sweetshop. It portrayed a series of things that might go awry over the holidays, under the theme "the most terrible time of the year".
A Growing Trend of AI Commercials
Campaigns that incorporate AI-created content have become a increasing trend among major companies, notably for the Christmas campaign season.
- Coca-Cola has also released consecutive AI-created holiday ads.
- Technical Challenges: Because videos made using current AI video tools are more likely to distort the more extended they are, the majority of such clips tend to be roughly short in length.
- Broader Implications: The ad also provoked worries about automation in the advertising sector, with some observers stating it could affect opportunities for production staff.
Defense from the Creators
After the video's removal, a producer's chief executive, Melanie Bridge, stood by the advert.
Bridge claimed, the production process took "over a month and a half" and involved creating "numerous versions" which were then shaped in post-production "in the same way we would on any standard production".
"This wasn't just an AI gimmick," she said. "It was a finished piece."
Mixed Audience Sentiment
While the McDonald's ad was mostly panned, the sentiment for some AI-generated campaigns has been more mixed.
For instance, a recent AI-generated holiday ad from another major brand according to analysis achieved a significant "positive feedback" from viewers.
However, several companies have likewise received criticism for employing the technique in their campaigns. Luxury brand Valentino, for example, was criticized for advertisements that critics called "cheap" and "disturbing".
The incident highlights the continuing discussion within the marketing and production industries about the balance between technological innovation and human craftsmanship.